Frequently asked questions

Are you able to order more specific products or items that are not in the Tavex product catalog?

At Tavex, we always strive to provide our customers with the gold and silver products they desire, even if those items are not listed in our catalog. We have established a special procedure for ordering such products. Interested customers can contact our consultants for further information by calling 0735 666 888.

How can I purchase gold and silver from Tavex?

From our online store, tavex.ro, or from Tavex offices in Romania.

At Tavex offices, payments can be made in cash (up to a limit of 10,000 RON), by bank card or via bank transfer for any amount. For bank transfer payments an invoice is issued beforehand, which must be paid within one hour of issuance.

What exactly should I buy?

The gold products you purchase depend primarily on your savings. We can categorize our recommendations as follows:

  1. For investments of up to 25,000 lei: small historical coins, such as the 20-franc piece (5.8 grams of pure gold) or gold bars weighing between 2.5 and 10 grams.
  2. For purchases between 25,000 and 200,000 lei: standard 1-troy-ounce (31.10 g) investment coins, such as the Australian Kangaroo, Vienna Philharmonic, and Canadian Maple Leaf.
  3. For investments exceeding 200,000 lei: 50 g and 100 g gold bars from the Valcambi or Argor-Heraeus refineries.
How can we be sure that the gold product we receive is authentic and matches the description?

Gold has a specific density of 19.3 grams per cubic centimeter – a property possessed by no other metal which makes counterfeiting extremely difficult. Furthermore, the manufacturing quality of all products is exceptionally high, as they are produced by refineries and mints possessing the necessary expertise regarding the security of investment products.

To protect yourself against counterfeiting, do not buy gold products on the street or from random individuals unless you are 100% confident in your knowledge of gold. Always purchase from authorized dealers who value their reputation and guarantee the quality of the products they offer.

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Save in gold and receive a gift

Take advantage of Europe’s first investment gold membership. Buy 12 Tavex Gold Bars for 12 consecutive months and receive the 13th as a gift. Learn to save with the Tavex bar.

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